What's New @
Halifax.Com

Sunday, June 4,  2000

  1. We have moved our mail server to a brand new IP address. If you are having trouble checking your email, please make sure that you have either mail.halifax.com or mail.cstone.net in your email program as your POP3/SMTP hosts. 

Thursday, May  18, 2000

  1. Our new 3 Megabit ATM circuit is now up and operational.  Your internet speed should be a lot better in the evening hours.
  2. We have recently finished the purchase of Hovac.Com in Farmville. This brings two additional POPs in Virginia that you may dial in to. 


Friday , March  3, 2000

  1. We just turned up 23 additional phone lines in our Halifax  POP.
  2. We also turned up 23 additional phone lines in our Clover POP.
  3. We will be upgrading our circuit between Charlottesville and Halifax to ATM within the next 30 to 45 days. This will solve the Internet slowness problem you may be experiencing in the evenings at our Halifax, Clover and Danville POPs.


Sunday , February  20, 2000

  1. Our additional 23 phone lines should be installed this week.
  2. We have turned up our additional bandwidth to the Internet.  We will also be upgrading our link from Charlottesville to Halifax this week.

 

Wednesday, February  2, 2000

  1. We installed 23 additional phone lines yesterday.  We have already placed an order for 23 more phone lines to be installed.  Thanks for your patience.

 

Thursday, January  27, 2000

  1. Our Internet speed upgrade should be completed by next week. However, as we all know, the phone company may take a little longer than that.
  2. Sprint has informed us that they will have our additional 23 phone lines available sometime on Friday.  We thank you for your patience. 


Friday , January  21, 2000

  1. We have received word that our additional Internet bandwidth will be available within the next week or two. This will more almost double our bandwidth to the Internet and help to alleviate the slowness that you may be experiencing.   
  2. Our much needed, additional 23 phone lines will also be installed within the next business week.  We thank you for your generous patience. 

 
Wednesday , January  12, 2000

  1. We apologize for the recent slowdown in our services. We have discovered the problem and have put in measures to prevent it from happening again in the future.  

    We are ordering an additional circuit to be placed between Charlottesville and Halifax to handle the increased bandwidth that we are using. 

Friday , January  7, 2000

  1. Our email server problems have finally been solved as of 4 AM this morning. We had a failing hard drive that finally became so slow that we needed to replace it. Unfortunately, it took us longer than expected to replace it. We apologize for this major inconvenience.  To prevent this from becoming a problem in the future, we have plans to bring a backup email server on line very soon.

  2. We have placed an order for 23 additional phone lines to be installed as soon as possible to solve the occasional busy signals that you may be receiving during peak times.


Friday , October 28, 1999

  1. We will be turning up our new Danville number today.  Our new Lynchburg number will be operational very soon as well.   A current list of our local dial-up numbers can be found here

  2. We have joined forces with CFW-Intelos. This will enable us to provide and even wider range of services.

  3. We have replaced a bad modem card and network management card on one of our access servers. The bad network management card was preventing some callers from be able to connect in the evenings with the V.90 protocol.


Wednesday, October 6, 1999

  1. Our T1 to Clover and Scottsburg is now operational. This means that our customers in the 454 telephone exchange can now dial a local number to access the Internet. Our new Clover dial-up number is 454-4523. 


Monday, August 2, 1999

  1. We have isolated another bad modem in our Total Control Hub Access Servers. This was the cause of random busy signals that you may have been receiving. 

 
Thursday, July 22, 1999

  1. Our Sprint Frame Relay circuit was down around 2AM and 6AM this morning due to problems with Sprint's network. 

  2. Our backup circuit should be fully operational within a week or so.


Wednesday, July 21, 1999

  1. Our email directory is back!. We will also be adding new features as we have time.


Monday, June 7, 1999

  1. After many hours of debugging, we have isolated the problem to a particular modem and/or trunk on one of our PRIs.  In English, this means that things should be working just fine now and you should have no problem dialing in to our regular number.
  2. This Friday, we will bringing up 23 additional phone lines to serve you.

Sunday, June 6, 1999

  1. For some reason, some of you may be receiving busy signals when you dial in to our South Boston POP. We are unsure what the problem could be and are working with Sprint to resolve this issue as soon as possible.   In case you are wondering, we have plenty of empty phone lines today that are available, so it is does not appear to be a problem on our side.  Sprint has confirmed that it could be a problem with the translation of the circuit, which means that they will not be able to fix it until Monday morning.

Sunday, June 6, 1999

  1.  For some reason, some of you may be receiving busy signals when you dial in to our South Boston POP. We are unsure what the problem could be and are working with Sprint to resolve this issue as soon as possible.   In case you are wondering, we have plenty of empty phone lines today that are available, so it is does not appear to be a problem on our side.  Sprint has confirmed that it could be a problem with the translation of the circuit, which means that they will not be able to fix it until Monday morning.

    However, we have a new temporary dial-in number for you to try until Sprint can fix the problem.  It is 517-6105.  This number is local to Halifax and South Boston.

    We will keep you informed.
  2. Our phone system has finally been squared away. You can now reach our Charlottesville and Halifax staff by dialing 572-5240. 

Friday, April 23, 1999

  1. Watch for our announcement concerning local service to the Clover and Scottsburg areas.   Coming soon!
  2. We now provide access to Lousia County, Orange County and Culpepper, Virginia

 

Tuesday, March 30, 1999

  1. We just turned up our new 23 phone lines today.

Tuesday, March 16, 1999

  1. As you know,  Sprint installed our 23 new lines several weeks ago. We just forgot to update this page.
  2. We've ordered 23 more phone lines to be installed by Sprint. It typically takes Sprint 2 weeks to perform the installation.
  3. We've ordered our 4th T1 to the Internet.  It has been almost two months since we've ordered it and we still do not have an installation date. We'll keep you posted.
  4. If you have called our office recently and received some strange results, it is because Sprint is busy installing a fancy new phone system in both of our offices and they have run into a few kinks. However, you can always reach us by voice at our 1-800-325-9848 number.



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Last updated:June 04, 2000. All rights reserved.